Warranty

At IVICY, we want you to be completely thrilled with your purchase, and that's why we offer a 30-Days Money-Back Guarantee if by chance the cover doesn't fit as expected. Furthermore, we stand behind the quality of our products and provide a 1-Year Replacement Warranty for any quality-related issues. We believe in our products and want you to feel confident in your purchase.

After receiving the covers, you can request a refund. For this you need to:

• The item must be in the same condition that you received it (unused, with tags, and in the original packaging).
• You must have a receipt or other proof of purchase.

To redeem a replacement under our policy, please contact our customer support directly at info@ivicy.com for assistance. When contacting us, please provide us with the following information:

• Order Confirmation/Order ID
• Product Name/Title (in cases of multiple orders)
• Picture of the damage (if applicable)

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. We will not accept items sent back to us without prior request for return.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges:

For exchanges, we will ship your new item once the original item is received based upon your original exchange request. Exchanges are for products of equal or lesser value. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds:

Refunds will be processed upon receipt of the item(s). For exchanges, the new item(s) will be shipped upon arrival of the original item(s). We will notify you once we have received and inspected your return, and let you know if the refund has been approved or not. If approved, you will be automatically refunded on your original payment method within 10 business days.

If more than 15 business days have passed since we approved your return, please contact us at info@ivicy.com.

IVICY products come with a 1-year replacement policy for any quality-related issues. If you experience such an issue, we will provide a free replacement. In order to submit this request, please contact us at info@ivicy.com. Please note that this warranty is only valid for items purchased directly from IVICY.